There’s nothing worse than bad or non-existent customer service. That’s why we give you four ways of getting in touch with us. If you’ve got a problem or have any questions then please feel free to use any of the contact options below. If we can’t help you on the spot then we promise to get back to you ASAP.
1: Telephone
2: E-mail
3: Post
4: Social Media
Telephone: 01295 234575
You can phone us during our normal office hours (9am – 5pm Monday – Friday). We might be busy packing orders or doing some extensive product sampling so if we can’t get to the phone, feel free to leave a message on our answering machine. We’ll always try to return your call within 24 hours.
E-mail: wine@olivin.co.uk
You can email us about any query to the address above. Always remember to include any order numbers / references and your contact details. We’ll try and get back to you within 24 hours.
Post
You can write to us using the following address:
Olivin, Mount Farm Park, Batchelors Lane, Ratley, OX15 6DW
Social Media Savvy?
If so you can get in touch using our Facebook or Instagram pages. You can also like our pages to keep up-to-date with news, new products & offers.
